Once again, the development of the GuardMetrics security guard tour system was/is based on making the tasks that your security service needs accomplished as simple as possible for you and your officers. iPhones, Google Phones, Windows Phones, Android phones and mobile smart-devices automatically send alerts to your/ supervisory mobile phones, and push real-time information to a “Management (administrator) Portal”, accessible from anywhere in the world.
And getting the reports to your clients with the GuardMetrics security guard tour system has never been easier for you or them! The GuardMetrics “Client Portal” is your client’s own REPORTS DATABASE. It is far superior to email and extremely easy to use. The Client Portal is branded to YOUR security officer business and list’s that clients site as well. Here, the guard tour system stores all of that client’s reports, which are searchable, filterable, printable and/ or emailable. With the simple report filters at their disposal, this aspect of your security guard tour system enables any administrator with permission at that client site to run a report using exactly the parameters they wish, to view the data, or to save the branded report and email it elsewhere. We even include a simple one-page user manual for your clients as well! As your client’s security officer service of choice, you decide if the security guard reports feed directly into their Client Portal in real-time, or if you prefer to do a simple and swift approval each morning before reports feed into all corresponding Client Portals.
Real-time data and branded patrol and tour reports are at your fingertips with GuardMetrics’ security officer tour system.
Guard tour systems are NOT all alike, and when guard tour software and apps try to achieve the capabilities of the GuardMetrics security officer tour system, they quickly price themselves outside what is cost effective; many times because they have little or no experience with the security officer industry profit margins.
Just as not nearly all advantages of this security guard tour system were bullet-pointed above, we won’t go into how critical each has proven to be over the years either. One function, however, requires further consideration: Offline guard tour system capabilities. What this means, simply, is that your security officers can login—and/or clock-in, if you wish to utilize the built-in timekeeping functions or scheduling integrations—and go to work, performing any and all scans and Activities, with no cell-phone signal or Wi-Fi connection! The offline function allows your security officers to enter their security scans and activity reports, adding as many as four pictures if needed, at the speed of the device (so, FAST!) through their guard tour app. The guard tour app then uploads the data securely to the cloud and to the management end of your security officer tour system, as soon as that officer steps back in range of a cell-signal.
Now, if the guard tour takes your security officer off-line, through the hospital basement, through an abandoned high-rise, or if they are working on the pipelines or oil fields, they can collect the data you need, uninterrupted, and your guard tour system receives all the data, even when they were out of range of a signal when they used their guard tour app!
And how about SCHEDULED Tours? While not required with the GuardMetrics system–DAR and other reports can go to your customers through regular scans and Activity submissions–scheduling tours and patrols is an option. The GuardMetrics guard tour system makes scheduling tours easy, and will send a variety of alerts to management if the tours and patrols are not completed accordingly.